0115 963 2952

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you using our website. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving this website. By using the website, you agree to the collection and use of information in accordance with this policy. 

Who we are

Byron Heating & Plumbing Company Ltd

51 West Street, Hucknall, Nottingham, NG15 7BY

Our website address is https://www.byronheating.co.uk.

What is classed as personal data?

Personal data is at the heart of the GDPR legislation. Personal data in a broad sense is any information that could be used to identify you (such as your name, date of birth, email address, IP address, etc). Often, a single piece of information isn’t enough to identify you but using multiple pieces of personal information could be used to identify you directly.

What personal data we collect and why we collect it

Contact forms

When you complete a contact form we will record the following information: 

  • Name 
  • Email address
  • Contact number


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 


We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Where we send your data

Email form submissions may be checked through an automated spam detection service.

What rights you have over your data

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

We do link to other websites from our own website (such as Facebook, etc). We cannot vouch for the privacy practices of these third-party companies and urge you to read their privacy policy to understand how they handle your personal data.

We will periodically update our privacy policy as necessary to make sure we keep you informed of any changes within the business that might impact you.